How we handle Data privacy

Terms and Conditions

SkyNetData Privacy Policy

SkyNet Worldwide Express (SKYNET WWW EXPRESS UGANDA) referred to as “SkyNet” from here onwards, acknowledges the importance of the Data Protection, and takes the responsibility to protect
the customer’s data, and limit its usages within the agreement under which the data has been shared
with SkyNet.

The data protection policy of SkyNet enforces that the data once shared with SkyNet is not used for any Marketing purposes, and not exposed to any external parties or business partners across the world unless prior consent of the customer is taken.

Below are the details of what data is received and saved by SkyNet for the purpose of pickup and or
delivery of the shipments.

What Information SkyNet Holds

Being a courier company, SkyNet receives the customer’s information as Name, Address, Telephone (Fixed Line), Mobile number, Email address, and signature at the time of delivery (optional). For the purpose of pickup or delivery of the shipments.

Data Usage

SkyNet only collects, processes and utilizes personal data to the extent, which is necessary to establish, maintain and terminate a contractual relationship, which was established in order to supply Pickup and or delivery services to the customers.

SkyNet relies upon legitimate interest to process personal data in order to improve our service, to
answer questions and to handle claims and complaints.

Data Protection

SkyNet Data protection policy ensures that we take adequate technical measures to protect the customer’s personal data from exposure to any external entity, or being stolen, or misused. The data shared with SkyNet is always saved in an internal operating environment which is not publically accessible. The data shared on the SkyNet website https://www.skynet.co,ug/ is
encrypted by Secure Socket Layer (SSL).

Data Retention and Destruction

SkyNet saves the personal information shared by the customers for a period of 1 years, after which thedata is destroyed using proper data destruction tools.

Subject Access Request (SAR)

SkyNet acknowledges the importance of the rights of a person to be forgotten, therefore we accept the Subject Access Requests, in case you want to know what information SkyNet Holds about you, and or you want that information to be amended or destroyed from the SkyNet system kindly fill the details in the form below, and send an email to the following email address (technical1@skynetwwe.co.ug) along with a scan copy of any of the following valid documents (driving license, birth certificate, passport, marriage certificate).

Important Notices

  •  Subject access request can only be initiated by the Subject (Person), any subject Access requests
    received from a third party will not be entertained. SkyNet will verify the request details (Email,
    Telephone, and Address) prior to processing the request.
  • The details will only be shared to the provided email address in a standard format, depending
    upon the type of request initiated by the Subject.
  • he processing time for the Subject Access request may take a maximum of 40 days, although
    SkyNet will try to utilize its resources to the maximum to complete the request at its earliest.
  • The Details collected in the below form will only be used by SkyNet for the purpose of GDPR
    Subject Access Request, and will not be shared with any external parties.

Important Notes:

  • Please fill the details in the above form and email the same to skynet@skynetwwe.co.ug along with a scan copy of any of the following valid documents (driving license, birth certificate, passport,
    marriage certificate).
  • SkyNet will review your request, and will take necessary actions as per the type of request
    within a maximum of 40 days after the request has been initiated.

Our Vision

To be the leading cost effective and efficient global Logistics service provide